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Terms of Service

Our agreement with you

Last Updated: 10/12/2025

1. Agreement to Terms

By accessing or using the services of Neoblend Digital ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access our services.

2. Description of Services

NeoBlend Digital provides digital marketing services including but not limited to:

  • Website design and development (one-time fee basis)
  • Website maintenance services (subscription basis)
  • Digital advertising management (subscription basis)
  • Search Engine Optimization (SEO) services
  • Content marketing services

3. Use of Services

Our services are available to businesses and individuals who can form legally binding contracts. By using our services, you represent and warrant that you have the legal capacity to enter into this agreement.

4. Payment Terms

4.1 Pricing

Pricing for our services is determined based on the specific services requested and will be outlined in your service agreement or proposal.

4.2 One-Time Services

Website design and development services are billed as one-time fees. Payment terms will be specified in your project contract, typically including a deposit and final payment upon completion.

4.3 Subscription Services

Website maintenance and digital advertising services are billed on a monthly subscription basis. Subscriptions automatically renew each month unless cancelled.

4.4 Payment Methods

We accept payment via credit card, debit card, and ACH bank transfer. All payments are processed securely through our payment processor.

4.5 Late Payments

If payment is not received within 7 days of the due date, we reserve the right to suspend services until payment is received.

5. Cancellation and Refund Policy

5.1 Subscription Cancellation

Subscription services may be cancelled at any time with 30 days notice. Cancellations will take effect at the end of the current billing period.

5.2 Refunds

We do not offer refunds for services already rendered. Refunds will only be issued in cases where we fail to deliver on a specific guarantee as outlined in your service agreement.

5.3 Website Development Guarantee

If we fail to complete your website by the deadline specified in your project contract, you will receive a 50% discount on the total project cost.

6. Intellectual Property Rights

6.1 Client Ownership

Upon full payment, all websites, designs, and custom content created specifically for you become your property. You retain all rights to your business's branding, content, and materials.

6.2 Licensed Materials

Some materials used in your project may be licensed from third parties (such as stock photos, fonts, or plugins). These materials are subject to their respective license terms.

6.3 Portfolio Rights

We reserve the right to display your completed project in our portfolio and marketing materials unless you explicitly request otherwise in writing.

7. Client Responsibilities

As our client, you agree to:

  • Provide timely feedback and approvals during the project process
  • Provide necessary content, materials, and access to relevant accounts
  • Ensure all content you provide does not infringe on any third-party rights
  • Maintain the confidentiality of any account credentials we provide

8. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information shared during the course of our business relationship. This includes but is not limited to business strategies, customer data, and technical information.

9. Limitation of Liability

To the maximum extent permitted by law, NeoBlend Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless NeoBlend Digital, its officers, directors, employees, and agents from any claims, losses, or damages, including reasonable attorney's fees, arising out of your use of our services or violation of these Terms.

11. Dispute Resolution

Any disputes arising from these Terms or our services shall first be attempted to be resolved through good faith negotiation. If resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts of Georgia.

13. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of any changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

15. Entire Agreement

These Terms, together with any project contracts or service agreements, constitute the entire agreement between you and NeoBlend Digital regarding our services and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms, please contact us at:

  • NeoBlend Digital
  • Email: info@neoblend.digital
  • Phone: (203) 343-8342
  • Address: 2550 Cumberland Blvd SE, Smyrna, GA 30080

For privacy-specific inquiries, you may also email us at: info@neoblend.digital

17. Consent

By using our website and services, you consent to our Terms of Service and agree to its terms.

Neoblend

Blending design and efficiency to optimize your online presence.

Company

  • About Us
  • Services
  • Contact

Services

  • Web Development
  • UI/UX Design
  • E-commerce Solutions
  • Digital Advertising

Contact

  • info@neoblend.digital
  • (203) 343-8342
  • 2550 Cumberland Blvd SE
    Smyrna, GA 30080

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